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Work Wise: Jargon buster

Have you sat through an entire meeting and wondered what your colleagues are rambling on about? Use our handy jargon guide to find out what they mean.

Whole systems approach

Where you might hear it: From anyone who works in health or social care.

What does it mean: A whole systems approach is a mutually beneficial way of working. It's basically another term for integrated, partnership, or multi-agency working. The phrase can be used in any sector, but is frequently employed to describe how health and social care services fit together. In this context, a whole system of care refers to all health and social care service provision, and any other service provision it is connected to, crosses over with, or that affects health and social care.

How to use it: Find out to what extent your local health authority is using a whole systems approach. Check out the Department for Health guidelines on integrated working.

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