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The National Youth Agency: What's Changed

1 min read

Organisation: Rugby Borough Council Housing Service - Young Tenants Forum

Issue: Hard-to-access interview rooms

The situation: The Young Tenants Forum reported that the interview rooms were hard to access, particularly for those with pushchairs.

The issue was included as an agenda item at the next council meeting and a practical demonstration of the problems accessing the rooms was organised. Everyone helped move things around to see what would work better.

What children and young people said: "We brought in a buggy to show how difficult it was to access the rooms - we told staff our suggestions for how the furniture might be better positioned and helped move things around."

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