The commission dealt with 532 complaints against care homes, upholding 62 per cent, although it didn't break down the figures into child, adult and elderly care.
It also received more than 300 childcare-related complaints: one against a childcare agency, 122 against childminders and 190 related to child daycare.
It issued 10 improvement notices for child daycare, nine for child-minding and nine for care homes. A fifth of complaints were about carers, while more than a third were related to unhappiness with service.
Register Now to Continue Reading
Thank you for visiting Children & Young People Now and making use of our archive of more than 60,000 expert features, topics hubs, case studies and policy updates. Why not register today and enjoy the following great benefits:
What's Included
-
Free access to 4 subscriber-only articles per month
-
Email newsletter providing advice and guidance across the sector
Already have an account? Sign in here
