News

Children's Rights Director urges review of care complaints process

The government must review complaints procedures for children living in care to reduce the number of young people who run away, a report by the Children's Rights Director has said.

More than a hundred children from foster homes, children’s homes, residential schools and care leavers contributed to the report, which found that young people sometimes resorted to running away when complaints procedures had failed, because they “couldn’t think of anything else to do”.

A fifth of young people questionned for the report said that complaints are currently dealt with unfairly, while they suggested three quarters of children who run away from care could be stopped if good complaints systems were in place to solve problems quickly.

Asked what they most often made complaints about, the majority of young people named their social worker. They added that complaining about a carer was “particularly difficult”.

Register Now to Continue Reading

Thank you for visiting Children & Young People Now and making use of our archive of more than 60,000 expert features, topics hubs, case studies and policy updates. Why not register today and enjoy the following great benefits:

What's Included

  • Free access to 4 subscriber-only articles per month

  • Email newsletter providing advice and guidance across the sector

Register

Already have an account? Sign in here


More like this