The need for the guidance was recognised after factors including stress levels, high staff turnover and poor communication were found to be impacting on the ability of staff to work effectively as a team in a number of settings.
Promoting Good Quality Care through Teamwork and Effective Leadership is now available to residential care workers. It is the first of a suite of NCERCC leadership and management documents.
- For more information, visit www.ncb.org.uk.
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