Redcar and Cleveland Council failed in its “responsibility to provide agreed care” for a 10-year-old boy with SEN including autism, an LGO investigation into a complaint by the boy’s mother, has found.
The boy’s mother, who also has autism and other medical conditions, claimed that the council failed to provide the respite care it agreed the family was entitled to, even when she was in hospital.
The ombudsman’s investigation revealed that the boy had three-to-one overnight care until April 2020, when his provider ended its package following an incident with the boy, referred to in the report at Child Y.
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