Workplace: Who's in your meetings? - Jess Haynes, seniorresidential care worker, Hillcrest Pentwyn School, Herefordshire

Describe a typical day. During the school term, school hours are spentplanning activities, undertaking key working duties, writing assessmentreports, supervision and team meetings. When with the boys, our role isto act as a "good parent", teaching them positive life skills, buildingtheir confidence and making sure they feel safe and comfortable withintheir environment.

What other agencies and who else within your organisation do you workwith? The nature of the job requires good collaboration andcommunication between fellow staff members and managers. Additionally,we work with a range of external agencies, including the youth offendingteam, social services, and educational psychologists, to name a few.

How did you end up in the job? After graduating with a degree inpsychology, I made the decision that child psychology was the area Iwished to work in. A post within Hillcrest offered me the perfectopportunity to work alongside children. I started my career there andgained promotion to a senior role six months ago.