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Workplace: Ask the expert - What's your problem?

2 mins read
Confronting a young volunteer's personal hygiene issues; tackling anti-Semitism; and where to find resources for families of prisoners. Tracie Trimmer-Platman has the answers.

Q: One of our young volunteers has changed a great deal recently. She used to be bright and bubbly but now she is incommunicative, a bit scruffy and even smelly. I don't know whether to mention it as the members are getting really wound up by her.

It is deeply concerning when you see someone change so much. Plus it's always difficult to address issues of personal hygiene in any situation. When young people seem to change significantly there are usually fundamental emotive drivers, and invariably it centres around issues of self-esteem, stress and emotional wellbeing. You might even find that their living circumstances have changed.

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