How does it work? The programme works by preventing crises developing, by enabling staff to manage acute physical behaviour. Staff develop the understanding that is needed to offer long-term help by teaching young people adaptive coping skills. This reduces potential and actual injury to young people and intervening adults.
How did you get into this work? I had heard about TCI because it was generating a lot of interest in the US, and I went away to study to become a TCI trainer and became qualified in 1999. Since then, I have developed the training programme to include foster carers as well as residential child care workers, and I have completed the TCI Professional Certification. For that I had to provide evidence of my ability to understand all the stages of skill development and to transfer that learning to the workplace.
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