A social work team manager realises that one of her staff members is notrecording new referral information on child protection case filesproperly. She explains why taking formal disciplinary action was a toughdecision.
I'd recently been promoted to team manager in a specialist childprotection team. It became apparent that a team member, whom I hadpreviously worked alongside as a colleague before my promotion and whohad been a personal friend, had problems in following policy.
Recording information on new cases referred to the team about childrenat risk of abuse was not being done on time. As his line manager I wasresponsible for making sure children were being protected and policieswere carried out. Our policy was to discuss new referrals with a managervery quickly to agree what needed to happen, so it was unacceptable fora referral form to be completed outside the time limit.
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