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New technology is such a mixed blessing

1 min read
It may all start with the arrogant bloke in the quiet carriage on the train who, despite all the signs and announcements and the body language of adjacent travellers, still feels he has a divine right to use his mobile phone.

So even when their use is proscribed, the rules are flagrantly broken. Elsewhere the protocols tend to be unclear, especially if the phone is kept on silent: professionals at meetings scan their text messages under the table; teenagers scrutinise them at every conceivable moment. It is fine to stop a conversation in mid-sentence to take a call, or so many people seem to think.

There is no doubt that new information and communication technology is a mixed blessing. Recent research suggests that those fully wired up can now squeeze 31 hours of activities into a single day. Other research is pointing to a rather less dramatic impact of technology, concluding more that it reinforces rather than replaces traditional patterns of social relationships.

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