The purpose of this book is to share widely lessons that can be learned from services that have brought about significant changes to the ways they work in order to raise standards of youth work provision and practice.
Particular themes have been selected that impact on quality outcomes for young people and the case studies describe how they have led to organisational development and service improvements. These themes included changing the culture and managing performance, ensuring resources are responsive to needs, developing the curriculum, assuring quality, capturing the voice of young people and working collaboratively with other services.
Six local authority youth services, identified as having strengths with regard to these particular themes through an analysis of Ofsted reports, contributed to the case studies. Interviews were held with senior managers and staff.
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