The research was carried out by from the Centre for Economic and Social Inclusion at the University of York, and funded by the Joseph Rowntree Foundation. It found that teenagers and other agencies were confused about the role of personal advisers in the three unnamed partnerships.
One head teacher told the researchers Connexions had made "no difference to the way services are delivered".
Referral procedures also varied between partnerships and were sometimes based on a single informal telephone call.
www.jrf.org.uk.
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