Hertfordshire's child protection unit and information systems team created the Allegations Management System (AMS) to streamline the way information is collated and recorded.
Carol Taylor, head of child protection at the council, said the system provides a consistent single electronic record that goes through all the stages of any allegation and keeps track of it. In the past, details of an allegation may have been logged by several different agencies, such as the police, the human resources team or other agencies.
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