On a summer camp she runs for nine- to 12-year-olds, Jane Haywood found herself grappling this year with a particularly difficult young person. "We get a range of challenging behaviour, but what I really needed here was a very skilled youth worker," she says. "He should not have been with us, because he had reached a stage where we were not able to deal with his level of need."
Haywood uses the summer camp example to illustrate the tricky balancing act she has to perform as recently appointed chief executive of the Children's Workforce Development Council, the body set up to build a shared qualifications framework for everyone working with children and young people.
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