How do you involve young people? I try to get a range of views with a cross-section of young people from youth councils and those on the streets who might not be used to being heard. I also carry out consultations with young people, which gives indications of spin-off work. I then feed back the results to Connexions to facilitate change. Young people are always informed of the response.
Do you work with other professionals, agencies or organisations? I link with personal advisers, support services and any professional who deals with issues relating to 13- to 19-year-olds.
How do you measure the effectiveness of your work? I feed progress results back to the young people's shadow board and the area manager and provide a young person's version of the report.
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