Q: I'm about to recruit for a new service manager for our leaving care team. I want to involve service users in the interviews, but my head of service thinks I'm being tokenistic and can't see the value. How do I persuade him otherwise?
Jeanie Lynch: Involving young service users in recruitment can be done in lots of ways from candidates giving a presentation to a group of young people to involving young people as equal interview panel members.
I have worked with services that have offered thorough training to young people in all aspects of recruitment, enabling them to understand the processes involved and then giving them the opportunity to participate in interviews. I have never failed to be impressed by the nuances young people spot in relation to people's attitudes and values.
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