
In nine in ten cases last year the complaint was upheld, the ombudsman Michael King has revealed.
Many of these involve vulnerable children with complex special educational needs, he added.
Increasingly cases involve children unable to attend classes “because of social anxiety”.
Another reason children are unable to attend school is a lack of local places.
In the most extreme cases seen by the ombudsman one child was provided with just five hours a week of online English and Maths tuition for a year “without any consideration of how this might allow him to study all his GCSE subjects”.
Another case saw a boy, who was unable to attend school due to anxiety, was left without any education for three months. In this incident the council concerned had failed to monitor an alternative education provider it had outsourced his case to.
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