The National Association of Family Information Services (Nafis) said concerns have arisen since government launched the Family Information Directory, an online hub of local childcare information, in January.
When asking for more information on local provision one team in Hampshire said: "We were told that Ofsted will not provide the information to us." Instead it was asked to submit an FOI request.
The inspectorate responded by saying it routinely shares information with councils via the directory.
But Nafis is now calling for improved communication between local family information teams and the inspectorate.
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