The high quality of relationships is evident throughout the Ofsted report into North Tyneside Council’s children’s services department, which was rated “outstanding” in March.
The report includes numerous examples of relationship building, such as the strong bonds social workers forge with vulnerable children and families, how different teams work together within the department, and the way a range of agencies collaborate to deliver effective local safeguarding services.
The focus on relationships comes from the top of the organisation – Jacqui Old, director of children’s services (DCS) at North Tyneside Council, cites building and managing relationships as a “basic of good leadership” (see DCS view). Old has overseen a transformation of the structures and practice approaches used in the department since being appointed in 2015.
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