CYP Now - Technology in Children's Services: Policy context (1)

At its best, technology speeds up laborious inputting of information, enabling children’s services practitioners to spend more time with their clients, helps commissioners to identify trends so they can prioritise resources, and enable leaders to make informed choices on how services are structured.

Technology can be used to support personalised care. Picture: Adobe Stock

However, it is no panacea. When implemented badly, technology can become an additional barrier for staff to overcome, hindering the sharing of information and the development of professional relationships and resulting in children receiving a poorer service, often at great expense to providers.

APPLICATIONS

Research last year by the British Association of Social Workers (BASW) and Social Care Institute for Excellence (SCIE), set out the different types of digital technology in social work settings:

The Digital Capabilities for Social Workers project looked at how technology-based applications are used across children’s and adults social care services, including child protection, workers’ all-round digital skills, and foster care services. Examples include:

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