It is against this backdrop that children's services leaders and commissioners have looked to technology to help find more efficient and effective ways of working.
Information, communication and technology (ICT) systems have been a feature of children and family services for more than two decades, but in recent years the emphasis has shifted from one of capturing, collecting and reporting information for a single agency, to that of analysing and sharing multiple sets of "big data" across a range of organisations that have a stake in children's lives. This integration of multiple organisations' information is happening in many aspects of services for children and families, from child protection to education support, and is providing frontline professionals with a much more comprehensive picture of the children and young people receiving services.
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