Any adult who has close contact with children, in whatever capacity,knows they have the power to make a child's life miserable orjoyous.
Their handling of seemingly insignificant situations can humiliate orhumour, hurt or heal. A quiet word in the right place can prevent minorevents from escalating. And, conversely, the wrong word can turn anargument into a battle.
This power, and the subtleties of how it's exercised, is something goodparents seem to be instinctively aware of. For Colin Maginn, foundingdirector of Ingleside Children's Home in Croydon, it boils down tocaring about a child as well as caring for them. Every child knows thedifference, and Maginn believes it's time professional child carers didto.
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