Parentline Plus has been forced to restructure due to a drop in demandfor its helpline.
It will close three of its six call centres, making 17 staff redundant,and lose 88 of its 190 volunteers in the process.
The move follows cuts to government funding based on the number of callsreceived by the charity, after it missed targets.
The Department for Children, Schools and Families (DCSF) provides 1.96m for the organisation to handle calls each year. But this has beenreduced by 240,000 for 2010 and 300,000 for 2011 afterParentline Plus noticed a shift in demand for information from telephoneto online services. Demand for the organisation's web services has risenby six per cent.
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