Barking and Dagenham was one of 20 local authorities in England chosen to pilot the Parent Support Advisers Project, which the government launched last year. The council commissioned charity School-Home Support Services to recruit, train and manage 15 dedicated parent support advisers.
The advisers, who are based in schools, encourage the involvement of parents in their child's education and mediate between school and home.
They work with families and pupils who are at risk of truancy and exclusion by intervening before problems become unmanageable.
"Since we have been working with School-Home Support we have helped out children and families around 1,300 times every month and it's making a real difference to the community," said Steve Harley, acting group manager of family and targeted support at the LondonBorough of Barking and Dagenham.
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