Rachel is on income support and doesn't drive. She is taking an NVQ in childcare to increase her income and employability. Her 17-year-old daughter travels to college on public transport, which costs £8.50 a day. She is re-taking her GCSEs, having had little support for her dyslexia. None of the children attend after-school clubs because they would miss the school bus.
Rachel is concerned about her teenage son, who has attention deficit hyperactivity disorder and Tourette's syndrome, as his behaviour is getting more difficult to manage. She relies on neighbours and friends to drive her to the school.
The parish council has complained about the noise from Rachel's house and garden. Her sons socialise there with friends due to a lack of village youth activities.
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