The boards will become the central body to deal with complaints thatschools cannot resolve and will replace the current system, which thegovernment says is confusing for parents.
In the consultation document, A New Way Of Handling Parents' ComplaintsAbout School Issues, launched last week, the government says action isneeded as parents and schools can "find themselves deadlocked and unableto communicate, sometimes for months or even years".
It adds that the secretary of state's role is "severely limited" in itsability to deal with individual cases.
The new boards' remit would include ensuring there were no delays by theschool or governors in handling a complaint and that policies andprocedures were correctly followed. It would also have the power toinvestigate whether individual school policies relating to complaintsare lawful.
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