These services can only hold information on the care that is available,and at present only receive automatic information on childcare that isOfsted registered.
It is therefore unfair to suggest the lack of care is the fault of theinformation services. At present, many children's information servicesare bidding to hold their local authority's children's servicedirectory, which will increase the amount of information we will beholding, but it will still only be possible to hold information on whatis actually available in each area.
I would also like to take the chance to point out that a major part ofthe role of children's information services is to signpost parents toother services, which according to your article, is what "half" of theservices reviewed did. Many local authorities have departments dedicatedto the provision of care for disabled children, young people and theircarers. If we had been the subject of the mystery shopper we would havepassed the call on to them in order for their enquiry to be dealt withefficiently.
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