"Couples would come back to me again and again. They would trust me and tell me things," says Maggie Fisher, as she describes how relationship support training changed her approach as a health visitor. "A lot of it is about listening, communicating, seeing things from the couple's perspective and picking up on their true feelings."
Fisher, now a parent support health visitor for online community Netmums, went on a training course called Brief Encounters more than 12 years ago. Before the training she would tend to avoid the issue of conflict for fear that she might be opening a can of worms. But Fisher now believes she can better manage couples' expectations and help them seek support before it is too late.
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