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HEALTHCARE: The Art of Listening

6 mins read
Young people and children are one of the biggest groups to use health services, but often do not have a voice in the way that care is given. Jennifer Taylor looks into how the system is changing.

Kiah Langley was 10 when she was diagnosed with diabetes.

"I was absolutely devastated," she admits. Not only was she told to cut out sweets, but she also had to have insulin injections - not easy for someone who is scared of needles.

"At first I was told to 'do this' and 'do that'," she adds. "But it needed to be like that or I'd be in hospital." Now, aged 12, Kiah is more comfortable with her condition and feels that her views are being listened to. "My doctor talks to me and he cares about how what he says affects me."

Kiah and her parents, Susan and David, are now exploring options in the management of her diabetes. "The health professionals always include Kiah and use language she can understand," explains Susan.

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