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Editorial: Radical change is needed on service delivery

1 min read
The future for the delivery of public services by the voluntary and community sector is at a crossroads. On the one hand, you have the Government apparently committed to helping the sector play an enhanced role in delivering children's services. But, on the other, you have the chair of the Charity Commission, Suzi Leather, sounding the alarm over what she dubs the dangers of the "all-party love-in with charities and the voluntary sector" (see News, p4).

Some of her worries revolve around questions of independence and whatmakes the sector distinct and unique. Others focus on how charitiesactually work on a day-to-day basis with commissioners to deliverservices to local communities.

The charities' regulator has just published the results of a survey intothe experiences of charities that already carry out public services.

It's not surprising that Leather is worried. For instance, just 12 percent of respondents cover all their costs all the time, 13 per cent havecontracts that last longer than three years, and 67 per cent ofcharities with income in excess of 10m get 80 per cent or more ofthis from public service delivery. What this means in reality is thatsmall community groups and charities in the middle income bracket willeither get squeezed out of delivering services, or will decide not toengage at all.

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