Frances Crook, director of the Howard League for Penal Reform, said: "Frances Done is someone I have never heard of, so I am keeping an open mind. She has absolutely no experience of working with children though, which is a little bizarre. Her background seems to be in accounts." However, Crook conceded that, as long as Done does some "serious shaking up" she would be happy.
Paul Cavadino, chief executive of crime reduction charity Nacro, said Done should not be judged because of her background. "It's important that everyone in the field gets behind her and supports her," he said.
He added that the issue of too many young people in custody should be a priority for her attentions. "If the chair is going to tackle it effectively, it means lobbying ministers," he said. "These things are determined to a large extent by the political climate. It was something that frustrated Rod Morgan."
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