It's lunchtime and the learning mentor's office at Newcastle's Walbottle Campus Technology College is bustling with youngsters who are playing games and chatting to staff during a drop-in session. Some have learning or behavioural difficulties, others are educational under-achievers, but you can tell by the children's enthusiasm that Cathy Boyd and her team of learning mentors have made a big impact.
Ask any one of these children and you'll get the same response: the service helps them to achieve their academic potential, or at least feel better about being at school. And that's exactly what the Walbottle Pyramid Learning Mentor Project, now in its third year, set out to do, by helping to change youngsters' attitude towards school and teaching them how to cope with life's challenges.
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