Hospital care equals photogenic doctors and doors bursting open on camera. You're only an armchair patient then. Think of the families who actually spend a significant proportion of their time there. Standard 7 of the National Service Framework for Children is about hospital care, and it was published months before any of the others, obviously a reflection of the origins of the NSF itself in the Kennedy Inquiry into paediatric cardiac surgery.
So what does it say? It aims "to deliver hospital services that meet the needs of children, young people and their parents, and provide effective and safe care, through appropriately trained and skilled staff working in suitable, child-friendly and safe environments". It then breaks the standard down into three constituent parts: child-centred hospital services, quality and safety of care provided, and quality of the setting and environment.
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