When 23-year-old gas fitter John Andrews took on the role of an assistant warden at a probation hostel for young offenders, he learned two things pretty quickly.
The first was the damage that institutions can have on human beings. The second was that working within them was an enormous privilege.
Thirty-one years later, as senior service manager at Rainer Northamptonshire, Andrews has discovered something else: he doesnt like media attention. Since being announced as winner of a Justice Award for his efforts in tackling youth crime, he has been pestered by journalists eager to know his secret formula. He tries to make clear he does not have one.
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