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Analysis: Cafcass - Listening culture wins approval

3 mins read
Anthony Douglas has unveiled his new framework aimed at turning Cafcass around within the next three years. Although its open approach has been praised by some, there are still plenty of details that need to be filled in. Gordon Carson reports.

Anthony Douglas certainly can't be accused of being too distant from his staff at the Children and Family Court Advisory and Support Service (Cafcass). Since taking over as chief executive on 1 September, he has visited well over half of Cafcass's 111 local teams in England and Wales.

This hectic schedule has been necessary for Douglas to devise a framework that he hopes will turn Cafcass into an "excellent" organisation within three years. His three-month consultation on The Future Culture and Structure of Cafcass (Children Now, 24-30 November) shows how he wants to rid Cafcass of its weaknesses - particularly the fact that it has "never been united" and the "petty rules" set by its headquarters. He also wants to make the most of its strengths, mainly that staff are united in their "commitment to our values of putting children first and of supporting families in crisis".

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