Achieving for Children was established in April 2014 to run children's services in the neighbouring London boroughs of Kingston and Richmond, and expanded to a third borough, Windsor & Maidenhead, in 2017.
The ombudsman said it has uncovered evidence of children missing out on support and education in three separate cases in Richmond it has recently investigated, "giving cause for concern about systemic failures between the council and its provider".
In one case, a sixth former with mental health issues was repeatedly let down and missed out on her education because the council took too long to make the appropriate provision.
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