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Councils must give clear advice to parents during safeguarding investigations, warns ombudsman

2 mins read Social Care
The local government and social care ombudsman (LGO) is calling for greater clarity from social workers when they ask parents to leave the family home for safeguarding reasons.
Social workers have been urged to tell parents that they cannot be forced to leave their home. Picture: Adobe Stock
Social workers have been urged to tell parents that they cannot be forced to leave their home. Picture: Adobe Stock

Ombudsman Michael King has delivered the warning following a complaint from a parent who was asked to leave his family home by Newcastle City Council social workers, during a safeguarding investigation.

When asking a family member to leave a home, social workers need to be clear that this is voluntary, King said.

However, in the Newcastle case this was not made clear to the man, who had been subject to allegations, which were later withdrawn, that he had harmed his children.

After the allegations were withdrawn the man returned home and a support worker was allocated to help the family. But after seven visits this support was stopped without warning, according to the ombudsman's report.

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