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BASW urges technology overhaul to free up time for children's social workers

2 mins read Social Care
Councils should invest more money in upgrading technology and appoint dedicated administrators so children's social workers can spend more time supporting families, the British Association of Social Workers (BASW) has said.

The organisation said social workers currently spend 80 per cent of their time on paperwork, and only 20 per cent with families, but hopes a range of "practical solutions" it has identified can help to change the ratio.

These include providing more efficient IT systems which do not duplicate work, ensuring social work teams have administrators, and placing increased importance on direct work and outcomes for children.

BASW said research it conducted found that 87 per cent of social workers had access to IT, but the quality of equipment varied, with the most common reported IT problems including slow running computers, unreliable photocopiers and case recording systems going offline.

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