The Covid pandemic with all its challenges has provided unprecedented opportunities for organisations to cultivate a closer connection with employees who are not only receptive but actively seeking a role in recovery plans.
At Childbase Partnership – which has 44 nurseries in England – we can point to uninterrupted service provision for keyworkers during lockdown and occupancy rates now substantially above the sector average, as the rewards for prioritising employee engagement before and during this crisis.
1. Leaders must be visible. Establishing and developing strong confident leaders who have clearly defined responsibilities, goals and the authority and means to act is essential to effective operation under normal conditions but absolutely vital in times of crisis. Strong connections, particularly with the frontline, provide an accurate, current picture of specific challenges and morale. This in turn informs decision-making and communication to address particular concerns.
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