The needs of children, young people and families change over time and it is important services keep pace. St Giles Trust works with young people and adults affected by poverty, exploitation, abuse, addiction and mental health problems. We have a strong track record of responding to emerging needs and for getting services up and running quickly. As a result, small-scale pilots, such as our pioneering support for prison leavers provided by ex-offenders and a groundbreaking county lines project have gone on to become mainstream approaches. Here are some of the key lessons we have learned when developing new services.
1. Understand and demonstrate need. Before launching a new service, you must be sure it is needed. Key steps include looking at existing services and any obvious gaps, collecting and analysing existing and bespoke data on new and emerging trends and gathering evidence to show your approach works.
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