Too few schools were found to offer coherent training programmes for staff and knowledge of national standards and the career development framework was scarce.
On the upside, the watchdog praised how support staff bolster pupil attainment, especially for the most challenging pupils, who without help would underachieve or face permanent exclusion.
Dr Hilary Emery's department, the executive directorate for development and improvement, has a hand in all of the above. She deals with workforce remodelling and school improvement, as well as extended services.
In theory, schools should be using TDA resources to avert the sort of problems that Ofsted uncovered. So is the TDA poor at promoting itself, or are schools failing to seek the support they need?
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