As I adjusted back to my routine reviewing grant applications, checking the performance of our endowment to ensure our grantees are properly supported, Covid-19 went from a distant threat to a very real one. Now, we are faced with an unprecedented crisis that few of us ever expected to witness. As we all learn to practice social distancing and isolation, communication – in so many ways - becomes ever more important in terms of what is being said and the tone behind it. Over many years, whether facing a personal crisis close to home, or dealing with a public disaster such as Grenfell, the following key points are ones that I reach for in times like this.
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