Here are five key things to help you support a young person when they open up to you:
1. Listen
Listen carefully when someone opens up to you about how they are feeling. Try to let them share without interrupting. Repeating back what they’ve told you can help both of you be clear about what they’ve said and how they are feeling.
If they are finding it overwhelming, you can suggest they write it down. That way, they can take their time to think about what they are trying to say, without worrying about how it might come across in conversation, or worrying about getting emotional in front of you.
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