A project that saw NSPCC family support staff record their experiences of working during the first national lockdown has highlighted the impact the Covid-19 pandemic has had on the morale and working practices of children’s services professionals.
A report, Still here for children, details the findings from research with NSPCC staff at its Together for Childhood projects (see below). Analysis of staff reflective diaries reveals they faced a range of practical challenges, including how to manage sensitive cases while working from home, maintaining their own wellbeing when there was no in-person contact with colleagues, and identifying safeguarding concerns with no face-to-face contact with families.
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