We must be clear about what we mean by shared services

Steven Parker
Thursday, January 2, 2020

The language of shared services has become prevalent over the last few years, particularly in local government policy making and public services delivery. However, as these studies illustrate, the meaning of shared services is open to interpretation, and care is required about whether this is a useful term or yet another buzz term that seeks collaborative advantage.

Steven Parker is lecturer at the Local Government Research Centre, De Montfort University, Leicester
Steven Parker is lecturer at the Local Government Research Centre, De Montfort University, Leicester

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