Walking in the shoes of those we work with is a phrase often used to remind us of the importance of total empathy if we are to understand the reality of others. The options for change set out in the recently published Care Crisis Review require policy makers, leaders and practitioners to re-imagine the intent behind this phrase in daily practice and conversation.
As part of an appreciative inquiry in July with Nigel Richardson who chaired the review, I asked him particularly about three of the fundamentals for change - the proper implementation of relationship-based practice with families, the basis and intention of Section 17 of the Children Act 1989 and the concept of families as a resource in our system.
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