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Skills for the Job: Improving a struggling nursery

Running a nursery is not easy, so when problems arise such as an unseasonal fall in occupancy, prompt action to tackle them is vital.

What are the signs that could indicate a setting is struggling?

Occupancy is the lifeblood of any nursery, so an unseasonal dip in occupancy (compared to the same time the previous year) is a key warning sign. Lower than usual enquiry or conversion numbers are an early sign that occupancy may be slipping.

Changes in the culture of the nursery are something to look out for, including a decrease in staff morale, staff appearing less motivated or an increase in sick leave.

Negative comments from parents or parent complaints, either in online forums, social media or directly to the nursery, can indicate that there may be an issue with the quality of the provision.

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