Parents interviewed for the Department for Children, Schools and Families report, Outreach to Children and Families: A Scoping Study, were positive about their experiences with outreach workers.
The encouragement they offered to parents to seek help for health, school and childcare problems for the first time was highlighted by many of those interviewed.
One mother said that she would not have sought help for her depression without the support of her outreach worker.
Another said the outreach team had encouraged her to attend parents' evenings and other school activities. The report concluded: "A number believe that the experience of family outreach has set their lives on an entirely new track."
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