NO - Justin Irwin, director, Get Connected
Young men do use telephone helplines. In the first six months of 2003, more than 2,000 young men contacted Get Connected, whatever the problem.
Young men are often embarrassed to talk to their family or friends about problems, especially when seeking emotional support. Therefore, helplines can play an extremely important role and provide a safe way for them to find support and information.
There is a difference in the number of male and female helpline users.
Only 30 per cent of calls to Get Connected are from men. This suggests that some men are not comfortable using telephone helplines. Alternatives are needed, such as the email service Get Connected is launching this month.
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